FAQ
Do you do telehealth appointment ?
No, we need to check pulse and see patient's tongue to make precise diagnosis and then provide treatment upon diagnosis.
Does acupuncture hurt?
It depends.
For facial acupuncture, as the needles are very thin, insertion usually causes little discomfort.
For body acupuncture, some points can be painful. It depends on individual's body condition.
What should I don't do after acupuncture?
Intense workout, alcohol and caffeine consumption might negatively affect your acupuncture result.
Keep your body at a slow and steady pace for a few days. Avoid extreme temperature changes. Extreme temperature changes (for example, sitting in a sauna or taking a cold shower) may overstimulate your body.
Do herbs/ granules taste bad?
Yes for some formulas. Don't be deterred, they are not all bad.
We prefer use better taste granules/herbs for our patients, however, efficacy is also important.
Do you use animal or endangered plant products?
We do not use endangered plant products. We prefer not to use animal product.
Is the cost of treatment covered under Medicare?
No.
However, patient can claim private health insurance on the spot via HICAPS Fast Claim for acupuncture service.
Acupuncture is usually covered by "Alternative and natural therapies" in your extra cover.
Please contact your private health fund to check your eligibility.
How do I pay?
We accept cash, EFTPOS (Visa/Mastercard/AMEX) and HICAPS Fast Claim on the spot.